Terms of service
Terms and Conditions MONO INC. Shop
The following terms and conditions in the current version found on www.outoflineshop.de at the date and time an order is placed are applicable for all business transactions between MONO INC. Shop and customer. MONO INC. Shop will not accept any diverging terms on part of customer unless these were agreed upon in written form prior to the transaction.
The Deed of Purchase
Your order is an explicit offer from your part to undergo a deed of purchase with our company. When you place an order at MONO INC. Shop, we will send you an e-Mail that confirms that we have received it and that will contain all the details of the order you placed. This confirmation does not in itself imply that we accept your offer. It is only there to inform you that your order has been received. A real deed of purchase only comes into effect at the moment we ship the ordered goods to you.
MONO INC. Shop does not sell to customers below the legal age to undergo monetary transactions. Even products that are directed at an underage audience may only be purchased by adults.
Please note: we only sell our goods in reasonable quantities.
The cancellation of a transaction contract in regard to audio files is not possible because – according to § 312d, paragraph 4, Nr. 1 BGB – these cannot be returned remnant-free (i.e. without the possibility that customer retains a copy of said file). Returns of audio- and audiovisual recordings (for instance CDs, videotapes, DVDs) are not possible after the factory seal has been broken.
In all other cases, you may revoke your offer of undergoing a purchase contract with us in written form within a time period of two weeks. Said cancellation of your order only has to be sent out within the time limit to make it valid. The time limit legally commences with your acknowledgment of these terms and conditions … in case of physical goods shipped to you it commences upon delivery to you.
The shipping costs of any and all returns whose total value does not exceed € 40.00 and which were not shipped to you in error will have to be covered in full by you. Returns of goods shipped to you in error or whose total value exceeds € 40.00 will be covered by us in that we will return you the shipping fees. WE WILL NOT ACCEPT PARCELS THAT ARE NOT PREPAID.
Please do not accept visibly damaged or broken parcels, as with your acceptance, you practically acknowledge that you received the goods in optimal condition and thereby forfeit your eligibility for compensation. Therefore, please reject any and all parcels that have been torn or otherwise visibly damaged and have them be returned to sender. Please call us to inform us that you have not accepted delivery of said parcels (telephone number listed below). Otherwise, our regular warranty for damaged goods applies.
If not otherwise agreed upon, delivery will be made from our warehouse to the delivery address specified by sender. If any third party supplier fails to supply MONO INC. Shop with the goods you ordered, MONO INC. Shop is entitled to revoke said order. In such a case, the customer will be informed ASAP that the ordered product is not available. Any advance payments already made for said orders will be returned to customer.
Payment and default
Customer can make payment for orders he placed by advance payment (bank transfer, PayPal, sofortüberweisung.de). We will pay p&p for all orders inside Germany that total up to more than € 65.00. For orders from outside of Germany, postage and payment will be calculated according to country of delivery and weight of parcel.
We accept Paypal in the Devils@Work mail order shop. If you choose to pay via PayPal, please make sure that the e-mail-address you give us is the one connected with your PayPal account. We will then send an order confirmation with the sum total incl. shipping to your country and a PayPal payment request for the sum total in Euro to the e-Mail-address you specified. Please use the following e-mail-address for all things regarding PayPal (questions or payments): email@example.com.
Please make sure that the sum total you send us is in Euro and not in any other currency. Payments in any currency other than Euro will be rejected and any fees or costs attached to a payment rejection or return transfer will have to be covered by customer.
MONO INC. Shop will remain the legal and rightful owner of the delivered goods until full payment has been received.
Warranty for damaged goods
Visible damage of received goods or defective items have to be reported in written form (for address see Impressum) to us within seven (7) days after receipt. After the expiration of this time period, the customer is not eligible to make any claims in regard to evidently defective or damaged items.
In case of defective items, customer may demand a replacement or remedial action. If MONO INC. Shop fails to replace the item or take remedial action in the case of a severe defect, customer is entitled to revoke the deed of purchase, to reduce the total payment or to demand compensation. The customer is not entitled to transfer these rights to a third party.
Unless explicitly matching one of the statements below, customer is not entitled to make any further claims, regardless of whatever legal reasons. MONO INC. Shop can, thus, not be made eligible for any damage that was not explicitly inflicted to the delivered items themselves, especially not for any sort of financial loss or missed personal gain. In those cases where MONO INC. Shop cannot be made liable, the same applies in regard to personal liability of its employees, representatives or assistants.
Said limitation of liability does not apply in cases where a damage results from dire negligence or where a bodily injury occurs. It also does not apply if a customer can make a claim according to §§ 1, 4 of the German product liability law (Produkthaftungsgesetz.)
Should MONO INC. Shop violate one of its contractual duties, the duty of replacement shall not exceed that of a typically inflicted damage.
In case the customer is seeking a replacement, he will have to return the items he wishes to have replaced within a time limit of 30 days to MONO INC. Shop. If the items that were replaced are not delivered to MONO INC. Shop within this time limit, MONO INC. Shop is entitled to demand payment for said items and to debit the given bank account for the sum total.
The period of limitation is 24 months, starting from the date of delivery.
Personal Information and Details
All personal information we receive from you will assist us in steadily improving the contents of the MONO INC. Shop. We employ these details for the handling of orders, the delivery of goods and the improvement of our service. We will also use your details to communicate with you about orders and products, as well as to keep our data and customer accounts up to date.
German Law is applicable, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. The basis of legal operations is Ratzeburg.
All personal details or information relating to your person that we have stored on our computers will be handled with absolute discretion and shall not be passed on to other companies or institutions.
This agreement shall be governed by and construed in accordance with the laws of Germany and all legal without giving effect to any principles or conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.